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Returns

Return Policy :

Our terms are exchange or credit only, with no refunds. Credit may be applied toward any of our products. Items may be returned for exchange or credit within 14 days of delivery date only if returned in original condition and in original undamaged packaging. Items marked as CLEARANCE are final sale and can not be returned. We will not credit any products that are not returned in original condition. We will not refund shipping costs unless we have made a shipping error. We will not refund shipping costs for any exchanges, repairs or errors by the customer in choosing the wrong product. If a shipping refund is necessary we will refund EXACTLY the amount that we charged you. We will not refund air mail, express, Priority Courier, Xpresspost or overnight shipping costs. Please include a note explaining the reason for your return



Warranty

We offer a 30-day warranty on new products. Send a Email with a breef explanation of the problem to markteague@highmountaindiscountcampingsupply.com and we will Email you back

All returns must comply with

■Return in original packaging

■Returned within (30) days from invoice date

◦After 30 Days, return is subject to a restocking fee

■Copy of invoice enclosed with merchandise

■Enclose a brief letter of explanation

■All returns must be prepaid

Defective products may be returned for repair, provided such products are returned in complete original condition, with original, undamaged packaging. Cases of damage due to incorrect installation or misuse do not qualify for our warranty. Our maximum store warranty for any product we sell does not exceed 30 days. Some manufacturers may provide extended (up to one year) warranties on their products. In such cases, enclosed factory warranty cards provide service details. We will help you anyway we can to return it. If you need a copy of a invoice Email us at markteague@highmountaindiscountcampingsupply.com

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